EU Personal Fees and Limits

EU Personal Fees and Limits

Dated: 25/11/2022

Table of contents


    Legacy Plans

    Simple

    Core Account
    Monthly Fee: Free
    Annual Fee: Free
    Monese Account Opening: Free
    Closing your Monese Account: Free
    Issuance of Virtual Monese Card: Free
    First physical Monese Card with your Monese GBP Account or Monese EUR Account: Free (£4.95 / €4.95 / 19.95 lei - standard delivery fee applies)
    Second physical Monese Card with your Monese GBP Account or Monese EUR Account: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Card replacement (in case of being lost/stolen or expired): Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Checking your balance and transactions in-App: Free
    Locking and unlocking Monese Card: Free
    Money Management Features: Free
    E-mail alerts, mobile notifications, in-App and SMS messages: Free (standard operator SMS charges may apply)
    Monese Customer Service: Free
    Top-ups
    Instant card top-up: Free
    Top-up made via Sofort: Free within ATM & Top-up Allowance (see below)
    Paysafecash top up (available for Monese EUR and RON Accounts only): 3.5% per Transaction (€3 / 15 lei minimum fee applies)
    Post Office cash load (available for Monese GBP Account only: 3.50% (minimum £3)
    PayPoint cash load (available for Monese GBP Account only): 3.50% (minimum £3)
    Sending and receiving money & Transfers
    Real time transfers between Monese Accounts (including pots) owned by the same user: Free (subject to currency exchange fee)
    Real time transfers between Monese Accounts owned by different users: Free (subject to currency exchange fee)
    Outgoing domestic allowance: 50 transactions per month
    Outgoing domestic transfers: Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.
    Outgoing international transfers: no transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro sent account outside your country but inside the Single Euro Payments Area
    Incoming bank transfers: Free
    Direct Debits: Free
    Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
    Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2.5% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
    Incoming international payments: Current incoming international transfers in RON, GBP & EUR is free until  31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). From early 2023 we will be offering a new incoming international payments service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below:
    Annual subscription fee: £10 /€10 / 60 lei)
    Currency exchange fees for international incoming tranfers: Free plans -2% (min £3 /€3.5 / 20 lei)
    Card Spend
    Apple/Google pay: Free
    Purchases with Monese Card (Online and POS) in card currency: Free
    Purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies
    Foreign Currency Spend Allowance (Monese Card only): £2000 / €2000 / 10,000 lei
    Monese Card purchases (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona, including: Free within allowance, Mastercard wholesale exchange rate applies
    Fee applicable once Foreign Currency Spend Allowance is exceeded: 2% per Transaction, Mastercard wholesale exchange rate applies
    Withdrawals:
    ATM & Top up Allowance. The allowance is shared between all of your Monese Accounts: £200 / €200 / 1000 lei
    ATM withdrawals worldwide: Free within allowance
    Cashback cash withdrawal in store (available for Monese GBP Account only): Free within allowance
    Fee applicable once ATM & top-up allowance detailed above is exceeded: 2% per Transaction

    Starter

    Core Account
    Monthly Fee: Free
    Monese Account Opening: Free
    Closing your Monese Account: Free
    Issuance of Virtual Monese Card: Free
    First physical Monese Card with your Monese GBP Account or Monese EUR Account or Monese RON Account: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Additional physical Monese card: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Card replacement (in case of being lost or stolen): £4.95 / €4.95 / 19.95 lei (An additional £4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Checking your balance and transactions in-App: Free
    E-mail alerts, mobile notifications, in-App and SMS messages: Free (standard operator SMS charges may apply)
    Locking and unlocking Monese Card: Free
    Monese Customer Service: Free
    Money Management Features: Free
    Top-ups
    Instant card top-up: Free
    Sofort top-up: 2% per transaction
    Paysafecash top-up (available for Monese EUR and RON Accounts only): 3.5% per Transaction (€3 / 15 lei minimum fee applies)
    Post Office cash load (available for Monese GBP Account only: 3.50% (minimum £3)
    PayPoint cash load (available for Monese GBP Account only): 3.50% (minimum £3)
    Sending and receiving money & Transfers
    Real time transfers between Monese Accounts (including pots) owned by the same user: Free (subject to currency exchange fee)
    Real time transfers between Monese Accounts owned by different users: Free (subject to currency exchange fee)
    Outgoing domestic allowance: 50 transactions per month
    Outgoing domestic transfers: Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.
    Outgoing international transfers: No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area.
    Incoming bank transfers: Free
    Direct Debits: Free
    Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
    Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2.5% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
    Card Spend
    Apple/Google pay: Free
    Purchases with Monese Card (Online and POS) in card currency: Free
    Purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies
    Purchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 2% of the transaction value
    Withdrawals:
    ATM withdrawals: €1.5 / £1.5 / 5 lei per ATM withdrawal (subject to currency exchange fees)
    Cashback cash withdrawal in store (available for Monese GBP Account only): Free
    Currency exchange on using the Monese Card for ATM withdrawals in Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate
    Currency exchange on using the Monese Card for ATM other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 2% of the transaction value (minimum €2 / £2 / 8 lei on ATM withdrawals)

    Plus

    Core fees
    Monthly Fee: €4.95 / £4.95 / 19.95 lei for using any number of Monese Accounts (for example if you hold a Monese Plus Account and Monese Plus EUR Account as well, you’ll only pay €4.95 in total). After paying your first monthly fee when joining Monese Plus, you won’t pay a monthly fee if you don’t have any money in your Monese Account
    Monese Account Opening: Free
    Closing your Monese Account: Free
    Issuance of Virtual Monese Card: Free
    First physical Monese Card with your Monese GBP Account or Monese EUR Account: Free (free standard delivery)
    Additional/lost/family physical Monese card: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Checking your balance and transactions in-App: Free
    E-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)
    Locking and unlocking Monese Card: Free
    Monese Customer Service: Free
    Money Management Features: Free
    Top-ups
    Instant card top-up: Free
    Sofort top-up: Free
    Paysafecash top-up (available for Monese EUR and RON Accounts only): €2.5 / 12 lei per Transaction
    Post Office cash load (available for Monese GBP Account only): £1 per transaction
    PayPoint cash load (available for Monese GBP Account only): 2.50% (minimum £1)
    Sending and receiving money & Transfers
    Real time transfers between Monese Accounts (including pots) owned by the same user: Free (subject to currency exchange fee)
    Real time transfers between Monese Accounts owned by different users: Free (subject to currency exchange fee)
    Outgoing domestic allowance: 100 transactions per month
    Outgoing domestic transfers: Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance
    Outgoing international transfers: No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area.
    Incoming international payments: £5 / €5 / 30 lei
    Transaction fees for international incoming payments: 1.5% (min 3 / €3.5 / 20 lei
    Incoming bank transfers: Free
    Direct Debits: Free
    Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate at no adjustment
    Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus a deduction of the currency exchange fee displayed in the app before the payment is confirmed (currency exchange fees start from 0.5% of transaction value, minimum £2 / €2 / 8 lei)
    Incoming international transfers: Current incoming international transfers in RON, GBP & EUR is free until  31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area. From early 2023 we will be offering a new incoming international transfers service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below:
    Annual subscription fee: £5 / €5 / 30 lei
    Currency exchange fees for international incoming transfers: 1.5% (min £3 / €3.5 / 20 lei
    Card Spend
    Apple/Google pay: Free
    Purchases with Monese Card (Online and POS) in card currency: Free
    Currency exchange for purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies
    Currency exchange for purchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 0.5% of the transaction value
    Withdrawals
    ATM withdrawals: 6 free transactions in your monthly fee period from all your Monese Accounts combined (€1.5 / £1.5 / 6 lei per withdrawal from 7th transaction. Subject to currency exchange fees)
    Cashback cash withdrawal in store (available for Monese GBP Account only): Free
    Currency exchange on using the Monese Card for ATM withdrawals in international currencies in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies
    Currency exchange on using the Monese Card for ATM withdrawals in international currencies other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 0.5% of the transaction value

    Essential (UK and Existing Customers Only)

    Core Account
    Monthly Fee: £1.95 / €1.95 / 8.95 lei for using any number of Monese Accounts (for example if you hold a Monese Essential GBP Account and a Monese Essential EUR Account as well, you’ll only pay £1.95 / €1.95 in total). After paying your first monthly fee when joining Monese Essential GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account.
    or Annual Fee: £19.95 / €19.95 / 74.95 lei for using any number of Monese Accounts (for example if you hold a Monese Essential GBP Account and Monese Essential EUR Account as well, you’ll only pay £19.95 / €19.95 in total).
    Monese Account Opening: Free
    Closing your Monese Account: Free
    Issuance of Virtual Monese Card: Free
    First physical Monese Card with your Monese GBP Account or Monese EUR Account or Monese RON Account: Free (free standard delivery)
    Second physical Monese Card with your Monese GBP Account or Monese EUR Account or Monese RON Account: Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Card replacement (in case of being lost/stolen or expired): Free (£4.95 / €4.95 / 19.95 lei standard delivery fee applies)
    Checking your balance and transactions in-App: Free
    E-mail alerts, mobile notifications, in-App and SMS messages: Free (standard operator SMS charges may apply)__
    Locking and unlocking Monese Card: Free
    Monese Customer Service: Free
    Money Management Features: Free
    Top-ups
    Instant card top-up: Free
    Top-up made via Sofort: 1% per transaction
    Paysafecash top-up (available for Monese EUR and RON Accounts only): 3.50% per Transaction (€3 / 15 lei minimum fee applies)
    Post Office cash load (available for Monese GBP Account only: 3.50% (minimum £3)
    PayPoint cash load (available for Monese GBP Account only): 3.50% (minimum £3)
    Sending and receiving money & Transfers
    Real time transfers between Monese Accounts (including pots) owned by the same user: Free (subject to currency exchange fee)
    Real time transfers between Monese Accounts owned by different users: Free (subject to currency exchange fee)
    Outgoing domestic allowance: 50 transactions per month
    Outgoing domestic transfers: Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.
    Outgoing international transfers: No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area.
    Incoming bank transfers: Free
    Direct Debits: Free
    Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
    Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
    Incoming international transfers: Current incoming international transfers in RON, GBP & EUR is free until  31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SERPA) .From early 2023 we will be offering a new incoming international transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below:
    Annual subscription fee: £10 / €10 / 60 lei
    Currency exchange fees for international incoming transfers: 2% (min £3 / €3.5 / 20 lei
    Card Spend
    Apple/Google pay: Free
    Purchases with Monese Card (Online and POS) in card currency: Free
    Purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona: Free, Mastercard wholesale exchange rate applies
    Purchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 0.5% of the transaction value
    Withdrawals:
    ATM allowance: £200 / €200 / 1000 lei
    Cashback cash withdrawal in store (available for Monese GBP Account only): Free within allowance
    Fee applicable once ATM allowance detailed above is exceeded: 2% per Transaction
    Currency exchange on using the Monese Card for ATM withdrawals in foreign currency in Pounds sterling, Euro, Romanian lei and Swedish krona: Free within allowance at Mastercard wholesale exchange rate
    Currency exchange on using the Monese Card for ATM withdrawals in currencies other than Pounds sterling, Euro, Romanian lei and Swedish krona: Mastercard wholesale exchange rate plus 0.5% of the transaction value (minimum €2 / £2 / 8 lei on ATM withdrawals)
    Insurance:
    Bills Protection: Free within limits