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Gabby

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We're with you on the go (Global)

Loren

The United Kingdom [left the European Union](https://monese.com/gb/en/blog/brexit-update) at the end of January. Since then there’s been a period of transition, where both sides have been trying to work out their future relationship. This transition period is coming to an end on the 31st of December – but no matter the outcome, we want you to know we’re fully prepared. 

Whatever happens, you’ll still be able to use our smart and connected service to continue to do things like:
- Sending and receiving money, locally and internationally
- Using your card to pay in-store or online, or withdraw from ATMs
- Topping up your account with cash (in any country this is already available in)
- Using your app in any of the 14 languages we support, and chatting to our multilingual support team

### Is this going to affect me?
Last year, we worked with our licensing partner to create a new regulated entity in Belgium. We set this up so that we can provide you with the same level of service after Brexit. Since then, most of our customers from across Europe received new and improved [European account numbers](https://monese.com/gb/en/blog/new-eu-iban-account-number), and those of you who live in Romania are set up with local [Romanian account numbers](https://monese.com/gb/en/blog/ron-accounts). And we’ve started rolling out [French account numbers](https://monese.com/gb/en/blog/french-iban-account-number)!

From next year, many of you won’t see any changes to how your account or card works. But some will see some small changes. For example:

- If you live in the UK and have a RON account, we may have to move it under our EU licensing partner
- If you don’t live in the UK and you have a GBP currency account that you haven’t been using for a while, we’ll ask you if you want to keep using it moving forward 
- If you live in the European Economic Area and your EUR account number starts with GB, we may update your IBAN 

If you’re a Monese customer, we’ll send you any important details via email, and we’ll be in touch with anything else you need to know as this transition period comes to an end.

### What happens next?
We’ll keep updating you regularly on this, but in the meantime, you can find more details in our [terms](https://monese.com/terms), or in our [help centre](https://support.monese.com/hc/en-gb/categories/360000729699-Monese-and-Brexit).

If you have any other questions about Brexit and how it will affect your Monese account, feel free to reach out to our Support team through the app or by emailing us on [support@monese.com](mailto:support@monese.com).

Following Brexit earlier this year, the transition period ends on 31 December. Here’s how we’re prepared.

What does the end of the Brexit transition period mean for me?

Brexit-J2020-1920x1080 50390c38ed0094a386d62c09f1033516

Blog post > What does the end of the Brexit transition period mean for me?

At Monese, we’re always working to make it easier to manage your money, no matter where you are. We recently launched [European account numbers](https://monese.com/blog/2019/10/new-eu-iban-account-number), and we promised to follow up with updates for our customers in France.
Today we’re excited to announce we’ve started the roll-out of French account numbers (IBANs) for customers based in France using Monese EUR accounts! 

<div data-comp="signup"></div>

### Your French account number
![FR-IBAN-GIF-NEW-V2](//images.ctfassets.net/96dxy75w1gjr/6EsFrt8rErAkaSxi1WWmlj/7cf7c3e81eedd1eccb3762cb5671db20/FR-IBAN-GIF-NEW-V2.gif)

Our French account numbers come packed with features that let you spend, send and save like a true local:

__Direct Debits__
You can now set up Direct Debits from your EUR account – you’ll be able to pay your bills in France and across Europe by setting up SEPA Direct Debits. Direct Debits give you peace of mind that your bills are being paid automatically, so you never miss a payment. 

__Cash top-ups__
You can also now top up your Monese account with cash! We’ve partnered with [Paysafecash](https://monese.com/blog/2020/07/add-cash-paysafe) so you can add cash to your Monese account from nearly 12,000 payment points throughout the country. 

__Receive your salary__
Receiving your salary in your Monese account has never been easier. Even though you [should already be able to use](https://monese.com/blog/2020/03/iban-discrimination) your existing account number for this, we’ve heard from some of you that a French account number is preferred by your employers. All you need to do is give them your new account number – it can easily be shared with anyone, by tapping on ‘Share’ from the ‘Accounts details’ page. 

__Link your PayPal account__
You can also [link your Monese account to PayPal](https://monese.com/eu/blog/2019/07/monese-with-paypal) to easily view your PayPal transactions right in your Monese app, and quickly add your Monese card to your PayPal digital wallet for extra security while you’re shopping online (without having to enter your card details).

### How to get started

![FR IBAN Visual 1 V2](//images.ctfassets.net/96dxy75w1gjr/m028Unn48u1180CxjH3Yn/3cbe44b26e7f90699a54b6d6edcea33c/FR_IBAN_Visual_1_V2.png)

Before we get you set up with a French account number, we’ll need you to upload a second ID document – this is to make sure we comply with local regulations.
It’s important to note that there won’t be any changes to how your Monese account and card works – and you’ll still be able use your original GB account number to receive payments.

If you’re just joining Monese now, you’ll be able to get a French account number right away.

If you've already got a Monese account, we’ll have your French account number available soon. We've already started the roll-out process, so make sure to keep an eye on your app and on your email inbox for next steps.

Your EUR account will start with the letters ‘FR’. You’ll find your French account number, BIC code and RIB key in your Monese EUR account under ‘Account details’ (you can find it just below your balance) on your app’s home screen. You can also find it in the ‘Account’ menu at the top left corner.

And remember that to upgrade, you’ll need to have the latest version of our app.

We can’t wait to see how you’ll be using your new French account number. We’d love to hear your thoughts on how it’s working for you and what you’d like to see added in the future. Feel free to message us on [Facebook](https://facebook.com/MyMonese), [Twitter](https://twitter.com/monese), [Instagram](https://instagram.com/monese) or write to us at [community@monese.com](mailto:community@monese.com). You can also explore our Help Centre for more info – and if you have any questions, our [Support team](https://monese.com/contact) is always here to help.

FR-IBAN-Hero-NEW 50390c38ed0094a386d62c09f1033516 (1)

Blog post > Bonjour, French account numbers

Bonjour, French account numbers

Here’s everything you need to know about our new French account numbers (or IBANs) for customers living in France

Today easyJet announced a cyber-security attack that could have exposed the personal details of up to 9 million customers.

The company has said that email addresses and travel details were accessed and that they’ll be contacting everyone affected by this. Their statement also mentioned that 2,208 people have had their card details stolen.

We’re working on contacting all of you who’ve completed transactions with easyJet so that you can be extra vigilant.



## What we know so far
Since your safety and security is always our top priority, we’ve been keeping up with the latest information and will continue to do so in the coming days. Here’s what we know:

- EasyJet announced they’ve discovered a “highly sophisticated” cyber-security attack that exposed 9 million customers’ personal details
- 2,208 people may have had their card details stolen
- EasyJet plans to contact all affected customers by the 26th of May, but say they’ve already contacted anyone who may have had their card details stolen
- They’ve stressed that there’s no evidence that any personal information has been misused


## What information was breached?
While easyJet has said there isn’t any evidence of data being misused, it’s important to note the types of personal data accessed: email addresses, travel details and some credit card details, including CVV codes.



## What we’re doing about it
Security is our utmost priority, and we want to let you know that we’ve always got your back. When there’s a customer data breach like this, we always check to make sure your money is safe. Since easyJet’s announcement, we’ve been running checks for all our customers’ accounts, looking for any suspicious or unusual activity. We’ll let you know if we find anything. In the meantime, as mentioned above, we’re contacting all our customers who’ve completed transactions with easyJet so that they can be extra vigilant.



## What you should do
If you’ve been affected in any way, easyJet should get in touch with you within the next week to let you know. You can also contact easyJet via their [support page](https://www.easyjet.com/en/help/contact). A [page on their website](https://www.easyjet.com/en/infoalert) dedicated to this matter also suggests you email them at infoalert@easyjet.com.

If you’ve already been notified by easyJet that your card details have been exposed, please lock your card from the app right away, and get in touch with our [Support team](https://monese.com/contact) — we’ll cancel your card and send out a new one to you at no cost.

And since email addresses and travel details were accessed, we also recommend staying extra vigilant and looking more closely for any potential phishing scams, spam emails or any out of the ordinary communications.



We take every step possible to protect you, your details and finances. These have been the key foundations of our business since the very beginning. We’ll be updating this blog post as we know more. In the meantime, if you have any questions, our [Support team](https://monese.com/contact) is always here to help.

Low-cost airline EasyJet has revealed a cyber-attack where customers’ personal data has been exposed

EasyJet data breach: what you need to know

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Blog post > EasyJet data breach: what you need to know

Low-cost airline easyJet has revealed a cyber-attack where customers’ personal data has been exposed

### What happened?
Thomas Cook, the 178-year-old tour operator, has [collapsed](https://www.bbc.co.uk/news/business-49791249), leaving hundreds of thousands of holidaymakers stranded abroad.

### What can I do?

If you've booked your holiday from the UK, you should be protected by the Civil Aviation Authority’s [ATOL scheme](https://www.caa.co.uk/atol-protection/consumers/about-atol/) (which stands for Air Travel Organiser’s Licence). This should support you if you're currently abroad, and reimburse the cost of replacing parts of your ATOL protected holiday.

### Can Monese help if I'm already abroad?

We appreciate that anyone already abroad may face some unexpected expenses as they try to get home.

If you’re caught up in this, we realise these days can be incredibly difficult and stressful for you. The last thing you want to deal with is unplanned costs like ATM withdrawal fees and costs on foreign currency card spending.

So if you’re a Monese customer and you’re affected by this, email us at [thomascook@monese.com](mailto:thomascook@monese.com) with proof of travel (like a booking confirmation email or boarding pass from Thomas Cook), and __we’ll upgrade you to Monese Premium for a month, for free__, which will give you unlimited allowances and zero fees on any ATM withdrawals, foreign currency card spend and much more.

[Email us](mailto:community@monese.com)

### What about a future booking?
If you’ve got any future flight bookings with Thomas Cook, that are now cancelled and *not* ATOL protected, you may still be able to make a claim via Monese – __we can request a chargeback on your behalf__. Just email us at [thomascook@monese.com](mailto:thomascook@monese.com) so we can investigate this for you.

### Where can I find more information?

The Civil Aviation Authority (CAA) has also set up an official support page for more information, which you can find [here](https://thomascook.caa.co.uk/).

We wish everyone out there a safe and speedy return, and our support team is on standby if you have any further questions.

As thousands of holidaymakers are trying to find their way back home, here’s how we can help



Dealing with the Thomas Cook collapse

travel-warning 50390c38ed0094a386d62c09f1033516

Blog post > Dealing with the Thomas Cook collapse

As thousands of holidaymakers are trying to find their way back home, here’s how we can help

Over the past few years we’ve been hard at work building a financial service that gives people the financial freedom to thrive anywhere – one that provides an essential means for you to follow your dreams. Today, more and more people expect this financial freedom, as they find themselves in new places – be it for work, family, study, travel, business, or retirement reasons. We believe your money should support you every step of the way, wherever you may be.

Today, we’re very excited to unveil a brand new look at Monese, that puts __our ambition to give you the financial freedom to thrive anywhere, front and centre. It’s called - ‘Be Free’__.

<div data-comp="signup"></div>

Alongside introducing ‘Be Free’, we are introducing __new pricing__ and offering you generous fee-free allowances so you can use your cash and your cards abroad without fees. We know that life changes fast for you, so our plans are highly flexible and give you the ultimate freedom of choice. We’re also unveiling our __brand new cards__, for each of these plans.

## Plans that work for you

![Monese New Pricing Plans 2019](//images.ctfassets.net/96dxy75w1gjr/5VL3xs8JeEjIUewLhFM7Cp/6a74a6bb2231c375afb57ec9316bb765/Monese-New-Pricing-Plans-2019.jpg)

*__Update:__ our pricing has been updated since this blog post was published. You can find the latest details [here](https://monese.com/pricing "Pricing")!*

You currently have the choice to pay a monthly fee or use Monese for free – and that’s not going to change. But while we’ve continued to fine-tune existing features within the Monese app (and add lots of new ones), we also recently decided to change the way you can choose to pay for Monese.

Whether you want to use Monese for free, or you have discovered the value of our Classic and Premium offers, our new pricing plans are designed to be as flexible as you are.

They all come with a free Monese card, a free secondary EUR or GBP account, free debit card top-ups – plus free instant transfers between all Monese users, without any kinds of fees, including currency exchange.

Then, you’ll get tailored, fee-free, allowances for global ATM withdrawals, cash top-ups and foreign currency spending. Here are the details:

- The first allowance covers how much cash you can withdraw from ATMs anywhere in the world and how much cash you can top up your account with each month, before paying any fees
- The second allowance covers how much you can spend on your Monese card in foreign currencies, before paying any fees

Here’s a run-down of each plan in more detail.

### Simple

Our Simple plan is a great one to get you started, and works perfectly if you just need a current account to receive your salary or a card for your travels. It is free and has no monthly fee, and it gives you a neat allowance of free ATM withdrawals, cash top-ups, and foreign currency card spend:

- £/€ 200 allowance for free ATM withdrawals globally and cash top-ups each month (after which a 2% fee applies)
- £/€ 2,000 allowance for fee-free card spend in foreign currencies globally each month (after which a 2% fee applies)
- 2% fee for international transfers in foreign currencies

### Classic

Our Classic plan is best for those who use Monese as their main account, or use cash and international transfers frequently. It costs £4.95 a month, and unlocks even bigger allowances that cover more cash top-ups and ATM withdrawals, and more spending on your card in foreign currencies:

- £/€ 800 allowance for free ATM withdrawals globally and cash top-ups each month (after which a 2% fee applies)
- £/€ 8,000 allowance for fee-free card spend in foreign currencies globally each month (after which a 2% fee applies)
- 0.5% fee for international transfers in foreign currencies (can be more for some currencies)

### Premium

Our Premium plan is the ultimate Monese account, which gives you total peace of mind if you’re spending a lot across different countries and currencies or often transfer larger amounts abroad. It costs £14.95 a month, and gives you a truly unlimited allowance for any and all transactions – meaning you pay a one-off monthly fee and get everything for free thereafter:

- Free global ATM withdrawals and cash top-ups
- Unlimited global fee-free card spend in foreign currencies
- Zero fees for international transfers in foreign currencies

You can switch your Monese plan whenever you want, to suit whatever lifestyle changes come your way - and we won’t tie you to anything. More details are available on our [pricing page](https://monese.com/pricing "Costs").

The new Simple, Classic and Premium plans are available to everyone from today. If you’re an existing customer using one of our old plans, you can upgrade whenever you like.

## New cards to match your plan
![Monese New Cards 2019](//images.ctfassets.net/96dxy75w1gjr/2HASa81xXTYM65ndKLbRNw/831f2a645cf1705a2826f515c6367373/Monese-New-Cards-2019.jpg)

We’re also launching new Monese contactless cards!

From now on, your Monese cards will match the pricing plan you’re on, rather than the currency of the account they’re linked to – and they come in beautiful combinations of sheer whites and subtly textured blues.

We have also chosen a more aesthetically pleasing vertical design format – because horizontal cards with embossed numbers are quickly becoming a thing of the past, having been originally created to meet the needs of old (now obsolete) card reading tech.

Enter our Simple card – sporting a bright pearl base and a shimmering metallic Monese logo that comes in blue, matching the magnetic strip on the back. Then there’s our Classic card, which wears our trademark blue over a pearl base coat, and has a silver foil for the Monese logo, the magnetic strip and card’s edging. And finally, our Premium card comes in a deep midnight blue, with a textured sparkle; you’ll immediately notice the gleaming holographic foil logo, that matches the card’s edging.

Anyone who orders a card from today (including those using our old plans) will be receiving these new cards.

## Coming soon

You’re going to be seeing a lot more from us over the coming months, so stay tuned! We’re really excited about this new direction, and we would love to hear your thoughts – let us know on Facebook, Twitter or Instagram!

Introducing a new look, new pricing plans and new cards

Be Free with an account that’s as flexible as you are

Monesebefree

Blog post > Be Free with an account that’s as flexible as you are

Abbiamo delle ottime notizie! Apple Pay, che sta trasformando i pagamenti mobili con un modo semplice, sicuro e privato per pagare, è ora disponibile per i clienti Monese in più paesi.
È ora possibile utilizzare Monese con Apple Pay in 31 paesi europei, tra cui:

&#x1f1e6;&#x1f1f9; Austria
 &#x1f1e7;&#x1f1ea; Belgio
 &#x1f1e7;&#x1f1ec; Bulgaria
 &#x1f1ed;&#x1f1f7; Croazia
 &#x1f1e8;&#x1f1fe; Cipro
 &#x1f1e8;&#x1f1ff; Repubblica Ceca
 &#x1f1e9;&#x1f1f0; Danimarca
 &#x1f1ea;&#x1f1ea; Estonia
 &#x1f1eb;&#x1f1ee; Finlandia
 &#x1f1eb;&#x1f1f7; Francia
 &#x1f1e9;&#x1f1ea; Germania
 &#x1f1ec;&#x1f1f7; Grecia
 &#x1f1ed;&#x1f1fa; Ungheria
 &#x1f1ee;&#x1f1f8; Islanda
 &#x1f1ee;&#x1f1ea; Irlanda
 &#x1f1ee;&#x1f1f9; Italia
 &#x1f1f1;&#x1f1fb; Lettonia
 &#x1f1f1;&#x1f1ee; Liechtenstein
 &#x1f1f1;&#x1f1f9; Lituania
 &#x1f1f1;&#x1f1fa; Lussemburgo
 &#x1f1f2;&#x1f1f9; Malta
 &#x1f1f3;&#x1f1f1; Paesi Bassi
 &#x1f1f3;&#x1f1f4; Norvegia
 &#x1f1f5;&#x1f1f1; Polonia
 &#x1f1f5;&#x1f1f9; Portogallo
 &#x1f1f7;&#x1f1f4; Romania
 &#x1f1f8;&#x1f1f0; Slovacchia
 &#x1f1f8;&#x1f1ee; Slovenia
 &#x1f1ea;&#x1f1f8; Spagna
 &#x1f1f8;&#x1f1ea; Svezia
 &#x1f1ec;&#x1f1e7; UK

Se vivi in uno di questi paesi, potrai utilizzare le tue carte Monese con Apple Pay, ovunque tu veda il logo Apple Pay o il simbolo contactless.
 
<h3>Fai pagamenti sicuri e veloci</h3>
L'uso di Apple Pay è semplice e funziona con i dispositivi che usi ogni giorno. Puoi usarlo su iPhone, Apple Watch, iPad e Mac per fare acquisti veloci e convenienti negli store, nelle app e sui siti web.
Quando effettui un acquisto, Apple Pay utilizza un numero specifico del dispositivo e un codice transazione univoco. Il numero completo della tua carta non viene mai memorizzato sul tuo dispositivo o sui server Apple e non può essere condiviso con gli esercenti. Apple Pay non conserva le informazioni sulle transazioni che possono essere legate a te, assicurandoti che tutti gli acquisti siano privati.
 
<h3>Come impostarlo</h3>
Apri semplicemente l'applicazione Monese e vai alla schermata 'Card'. Qui potrai toccare il pulsante "Aggiungi al portafoglio Apple" e seguire le istruzioni. Poi apri il tuo Portafoglio Apple e la tua carta Monese apparirà lì, pronta per l'uso.
Or puoi configurarla nell'app Wallet - ecco come iniziare:
<ul><li></li><li>Su iPhone, apri l'app Wallet e tocca il segno "+"</li><li></li><li>Per Apple Watch, apri l'app Apple Watch sul tuo iPhone e seleziona "Wallet & Apple Pay", quindi tocca "Add Credit or Debit Card"</li></ul>
È possibile trovare un elenco dei dispositivi Apple Pay compatibili <a href="https://support.apple.com/it-it/HT208531">qui</a>. 
Se avete domande, non esitate a contattare il nostro <a href="https://monese.com/eu/it/contact">Assistenza clienti</a> team!
<a class="btn btn--blue" href="https://monese.com/eu/it/download-now">Firma ora</a>

Paga in modo più sicuro e veloce con le tue carte Monese con Apple Pay, ora disponibile in 31 paesi

Apple Pay ora per più clienti Monese

Apple Pay Eu Simple Landscape

Blog post > Apple Pay is here for more Monese customers

Country Tag > United Kingdom

Apple Pay è disponibile ora per più clienti Monese

Abbiamo eseguito un'operazione senza precedenti: una partnership con <a href="https://www.britishairways.com/en-gb/executive-club/avios">Avios</a> per collegare facilmente questa popolare valuta con il tuo conto Monese.
Ora puoi collegare il tuo conto Executive Club di British Airways per monitorare e gestire facilmente il tuo saldo Avios, direttamente dalla tua app Monese. Una volta connesso, i tuoi Avios appariranno come conto separato accanto al tuo conto corrente del Regno Unito o Europeo. Puoi ottenere una semplice panoramica di come ottenere il massimo dai tuoi Avios, indipendentemente dal fatto che tu stia raccogliendo o spendendo, attraverso alcuni semplici passi. Puoi sfruttare al massimo tutti i tuoi Avios, compresi quelli guadagnati con alter carte di credito. Tutto in un posto. Tramite una sola app semplice da usare.

Sappiamo che i nostri clienti sono persone in movimento, che amano viaggiare per il mondo. Questa partnership è un nuovo servizio di gestione finanziaria e della tua quotidianità facile e immediato. E l'abbiamo progettato pensando a persone smart come te.
 
<h3>Vantaggi esclusivi di Avios
</h3>
Non abbiamo ancora finito! Abbiamo in serbo per te dei vantaggi Avios davvero entusiasmanti, renderemo il servizio ancora più smart e funzionale nelle prossime settimane. Questi saranno un’esclusiva per i clienti di Monese e ti aiuteranno a ottenere il massimo dalla raccolta e dalla spesa dei tuoi Avios.

Vantaggi esclusivi di Avios disponibili a breve nella tua app Monese:

<ul><li>Colleziona Avios invitando i tuoi amici
</li><li>Scambia Avios con amici e familiari che usano Monese come te
</li><li>Collega la tua carta Monese alle offerte in-store di Avios per raccogliere Avios ogni volta che fai acquisti in centinaia di rivenditori, come ASOS, John Lewis e Just Eat
</li></ul>
 
<h3> Che cosa sono gli Avios?</h3>
Gli Avios sono punti premio che puoi raccogliere quando spendi denaro per voli, hotel e noleggio auto con British Airways e centinaia di marchi partner di Avios (puoi trovare un elenco completo <a href="https://www.shopping.ba.com/retailers">qui</a>).
 
<figure><img src="{asset:3809:url}"></figure> 
 
Una volt ache hai raccolto abbastanza punti, puoi <a href="https://www.britishairways.com/en-gb/executive-club/spending-avios">spendere i tuoi Avios</a> su premi come voli, upgrade, soggiorni in hotel, esperienze di viaggio o anche casse di champagne!

 
<h3>Come funziona</h3>
Avvia la tua app Monese e vai alla sezione "Conti". Seleziona "Avios" e segui le istruzioni sullo schermo: ti verrà chiesto di accedere con il tuo conto Executive Club di British Airways o di crearne uno nuovo.

<figure><img src="{asset:3810:url}" class="blog-detail__img--900"></figure>
 
Una volta configurato, il tuo conto Avios apparirà nella tua app Monese come conto separato, proprio come quelli del Regno Unito o Europeo, e potrai passare da uno all'altra in qualsiasi momento.

Se non hai ancora un conto Monese, non c'è momento migliore per iscriverti!

<a href="https://my.monese.com" class="btn btn--one">Iscriviti a Monese</a>
<h3>Quali sono i prossimi progetti?</h3>
Ecco Norris (il nostro CEO e fondatore) e Andrew Crawley (CEO di Avios Group) per dirti di più sui nostri piani:

<iframe width="470" height="264" src="https://www.youtube.com/embed/LGRatHejr1U?rel=0" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen=""></iframe> 
 
Siamo entusiasti di lanciare questa collaborazione, offrendoti un modo smart, portatile e facile e integrato per gestire la ua quotidianità e le tue finanze. Resta aggiornato per avere ulteriori informazioni in proposito, mentre noi continuiamo a creare un servizio bancario che ti aiuta a prendere decisioni migliori, ovunque tu sia nel mondo.

Avios Blog Header

Monese green blue character avios travel hat camera luggage 

Blog post > Introducing the world’s first current account to link with Avios

Ti presetiamo...il primo conto corrente al mondo collegato ad Avios

You might have spotted our shiny <a href="https://monese.com/blog/2018/10/new-card-designs">new card</a> popping up across London! This is part of a new campaign we’re launching:
<figure><img src="{asset:3655:url}"></figure>

 
We thought it would be a good time to tell you more about it!

 
<h3>Do we really think there will be a post-Brexit apocalypse? 
</h3>
Of course we don’t. 

Our campaign posters are a light-hearted response to some of the more extreme speculation on what life could be like in the UK on and after the Brexit date of 29 March 2019. 

For example, in September, the UK was warned that it would be the last European country to know if there’s a meteorite approaching earth, because it would have exited the European Union’s Space Surveillance and Tracking Programme. We thought this was pretty crazy stuff and it inspired us to get creative with our campaign! 

 
<h3>But seriously&hellip; 
</h3>
It’s a time of uncertainty in the UK right now. So we also wanted to use this campaign to share our simple and clear message with you: whatever happens, we should all continue to build solutions to keep us connected. That’s what we’re doing at Monese, leading the way in keeping the UK and rest of Europe connected with our portable, dual-currency UK and European personal accounts.

Whatever happens on or after the key Brexit date of 29 March 2019, many people will continue to travel the world, study abroad or work in another country. They will need their finances to stay connected. We believe that banking should be there for you every step of the way. 

We’ve always held this view. You may even remember <a href="https://monese.com/freemovement">our Free Movement campaign</a> from last year, which focused on the launch of our European accounts.

 
<h3>What does Brexit mean for me? 
</h3>
We understand that Brexit poses some very serious questions for some of our customers. At this stage we still don’t know what Brexit will look like. We promise to communicate clearly with all of you so you understand what you should do and who you should speak to if you are concerned about staying connected. 

 
<h3>How is Monese keeping me connected?
</h3>
Our portable, dual-currency UK and European accounts make sure that people and their finances stay connected to Europe. They’re fully portable across 20 countries, support 11 European languages, and allow people and businesses to bank like a local across the entire continent.

 
<h3>Will Monese work after Brexit?
</h3>
Absolutely – whatever happens, our services will not be affected, as we will continue to provide our award-winning services across Europe and the UK.
 
Feel free to join the conversation via the #WhateverHappens hashtag, and stay tuned for some exciting updates about our campaign in the coming days!

Hero Bus

Blog post > Stay Connected, Whatever Happens

Stay Connected, Whatever Happens

Security Safe

Vault blue building background hot air balloon windows 

Blog post > An update on the British Airways data breach

An update on the British Airways data breach

Yesterday Cathay Pacific announced it had discovered suspicious activity on its network back in March 2018, and confirmed unauthorised access to some personal data in early May. 
A very small number of our customers may have been affected. We’ve been in touch with all of them to let them know that, according to the Cathay Pacific statement, their card details should not have been accessed as part of this breach.
<h3>What information was breached? </h3>
Whilst Cathay Pacific has stated that there is no evidence that any data has been misused, it’s important to note that the following types of personal data of Cathay Pacific and Cathay Dragon passengers were accessed: passenger name; nationality; date of birth; phone number; email; address; passport number; identity card number; frequent flyer programme membership number; customer service remarks; and historical travel information. The combination of data accessed varied for each affected passenger, but no-one’s travel or loyalty profile was accessed in full, and no passwords were compromised.
<h3>What are we doing about it?</h3>
At Monese security is our utmost priority and we want to let you know that we’ve always got your back. When there’s a customer data breach like this, we always check to ensure you, your details and your finances are safe. Since the Cathay Pacific announcement we ran checks for all our customers. A very small number of our customers had transacted with Cathay Pacific. We checked these accounts for any suspicious or unusual activity and we found no suspicious transactions, nor did we find any reports for unauthorised transactions. 
We have an exceptional anti-fraud team here at Monese. This team monitors for suspicious activity in real time, all the time. 
<h3>What about passport details? </h3>
Cathay Pacific announced that passport details may have been compromised as part of this breach. Your passport details are incredibly sensitive. 
If you believe you may have been affected, you can <a href="https://infosecurity.cathaypacific.com/cx/en_HK/hidden-pages/important_info_data_security_event_row.html">submit a request to Cathay Pacific here </a>and the airline will tell you if it has identified your personal data as having been accessed. Cathay Pacific is also offering ID monitoring services to affected passengers.
If Cathay Pacific confirms that your passport details have been affected, we also recommend that you check with your passport issuer on the steps you should take next. 
We take every step possible to protect you, your details and your finances. These have been the key foundations of our business since the very beginning. &nbsp;&nbsp;
If you have any questions about this, <a href="https://monese.com/contact">our support team</a> is always here to help!
We love lifting the bonnet here at Monese HQ and showing you who, and how we go about keeping you, your details and your finances safe. Expect more on this in the coming weeks&hellip;

Monese Security

Monese shield light blue security protection 

Blog post > Keeping our customers safe: Cathay Pacific’s data breach

Keeping our customers safe: Cathay Pacific’s data breach

L'ultimo traguardo nella nostra espansione internazionale è arrivato! Questa settimana stiamo dicendo ciao (Olá? Bom dia ?) a Lisbona - abbiamo appena aperto un nuovo ufficio qui, in quello che è uno dei migliori hub d'Europa per talento tecnologico.
Lisbona è la terza città che ad oggi possiamo chiamare casa, così come Londra e Tallinn, e svolgerà un ruolo enorme nella costruzione di nuovi vantaggi e funzionalità che sappiamo che adorerai. Il team sarà anche la chiave per ottenere tempi di risposta ancora più rapidi e far crescere la nostra comunità in continua espansione. Puntiamo ad avere 25 nuovi dipendenti Monese qui entro la fine dell'anno, collegandoci ai nostri più ampi team di Sviluppo e Community Engagement.
Monese a Lisbona arriva subito dopo<a href="https://monese.com/blog/2018/09/announcing-our-series-b-and-what-comes-next">il nostro recente giro di finanziamento</a>,che ci consentirà di continuare ad assumere le persone più brillanti e talentuose e di espandere il nostro obiettivo di rendere il banking globale accessibile a tutti.
Se hai quello che serve - o conosci persone brillanti che vogliono contribuire a creare un servizio bancario intelligente e globalmente connesso - al momento stiamo cercando dipendenti per i seguenti ruoli:
<a href="https://monese.workable.com/j/37CF2C9A96">Sviluppatore iOS</a>
<a href="https://monese.workable.com/j/F9DF108168">Sviluppatore Android</a>
<a href="https://monese.workable.com/j/91FB55DE9E">Ingegnere QA</a>
<a href="https://monese.workable.com/j/99CBE2D886">Ingegnere QA Senior</a>
<a href="https://monese.workable.com/j/2 0643D8055">Agente supporto clienti</a>
<a href="https://monese.workable.com/j/3F71BE2DCD">Responsabile della community e dei contenuti dei social media</a>
Puoi trovare un elenco completo delle posizioni aperte<a href="https://monese.workable.com/"> qui</a>. Atéjá!

Lisbon Blog

Lisbon tram yellow blue background Monese 

Blog post > Our Lisbon office has landed

Il nostro ufficio di Lisbona è arrivato

Preparati ad alcune notizie interessanti, i conti Business Monese sono arrivati!
Saluta un nuovo sistema di banking per clienti business che può essere attivato in pochi minuti dal tuo cellulare. È facile e non crea problemi. Quindi puoi continuare a dedicare il tuo tempo a gestire la tua attività. 
L'apertura di un conto aziendale può essere un processo lungo e complicato. Se non sei cittadino del Paese in cui lo richiedi, è particolarmente rigido, costoso e - a volte - doloroso. Possono essere necessarie settimane o addirittura mesi per aprirne uno con una banca tradizionale. Se la tua attività ti porta in tutto il mondo, non hai tempo di aspettare che il gestore della banca chiami. 
Abbiamo creato Monese Business per imprenditori con una mentalità globale. Sappiamo che la vita si muove velocemente. Perché le tue ambizioni dovrebbero aspettare?
 
<h3>Abbiamo creato un Business banking veloce quanto te</h3>
Usando la nostra app, sarai in grado per configurare il tuo conto in pochi minuti, semplicemente dal tuo cellulare, ovunque tu sia nel mondo. Tutto quello che devi avere è una società registrata nel Regno Unito e un passaporto. 
Abbiamo incluso anche il nostro popolare e fidato conto Monese Plus nel pacchetto senza costi aggiuntivi, le procedure di verifica per l'attivazione richiederanno solo pochi minuti, così potrai avere accesso immediato al tuo conto personale. 
Una volta aperto il tuo nuovo account Monese Business, sarai in grado di gestire la tua azienda e le tue finanze personali facilmente, tutte in un unico posto, tramite la nostra app. 
<figure><img src="{asset:3623:url}"></figure>
 
In primo luogo, Monese Plus consente di accedere a due conti personali, uno del Regno Unito e uno IBAN in Euro, che ti consentono di effettuare operazioni bancarie come un cittadino residente in 20 Paesi. Questo è un totale complessivo di tre conti!
 
<h3>Una tariffa fissa che è semplice ed equa</h3>
Il conto Business Monese costa £ 9.95 al mese e ti offre tutte le funzionalità più popolari dei nostri conti personali: trasferimenti illimitati, addebiti diretti e la nostra app pluripremiata. Ti dà anche ottimi prezzi sulle conversioni di valuta, oltre a depositi di denaro a prezzi accessibili in oltre 40.000 località nel Regno Unito. E ti daremo sempre la massima trasparenza sulle tariffe, che tu sia un cliente privato o aziendale.
<figure><img src="https://static.monese.com/img/biz_blog_post_img3.jpg? mtime = 20181017220436 # asset: 3624: url"></figure>
 
I conti aziendali sono dotati anche di una nuova e brillante Mastercard Business Monese e di una Mastercard Monese personale, che puoi usare in qualsiasi parte del mondo. 
Per quanto riguarda i prelievi bancomat, i primi sei effettuati con la tua carta Business sono gratuiti. Ne hai sei gratuiti anche con la tua carta personale. Per un totale di 12 prelievi di contanti gratuiti ogni mese, oltre a quelli gratuiti aggiuntivi che puoi ottenere tramite cashback in negozio!

 
<h3>Smart in molte lingue</h3>
Proprio come i nostri clienti personali, avrai accesso alla nostra app, al sito web e all'assistenza clienti dal vivo in 12 lingue diverse: tutto direttamente dal tuo cellulare! 
'Monese Business' include anche la nostra funzionalità Smart Transaction. Puoi usare questo servizio per classificare le tue spese (cosa che ti tornerà molto utile quando dovrai fare i bilanci di fine anno) e mantenere una supervisione in tempo reale delle tue entrate e uscite. Potrai anche visualizzare, esportare e stampare le tue dichiarazioni senza alcun problema.
<figure><img src="https://static.monese.com/img/monese_smart_transaction.jpg?mtime=20181017220526# attivo: 3626: url"></figure>
 
<h3>Novità in arrivo prossimamente&hellip;</h3>
Monese Business non può che migliorare ancora nei prossimi mesi, visto che lavoriamo anche dietro le quinte per lanciare nuove funzionalità ancora più approfondite. Aggiungeremo presto anche conti europei, offrendo gli stessi vantaggi e le stesse funzionalità che sappiamo essere apprezzate dai nostri clienti. Non vediamo l'ora di aiutarti a fare affari.
Stiamo per distribuirlo a tutti, quindi ti basta accedere al tuo app store e scaricare l'ultima versione dell'app Monese per iniziare! Nel frattempo, scopri di più<a href="https://monese.com/business">qui!
</a>

Monese Business Card

Blog post > Monese Business has arrived

Monese Business è arrivato

Ci dedichiamo a fornire servizi bancari di nuova generazione a tutti, motivo per cui offriamo una varietà di conti diversi - per soddisfare le esigenze dei nostri clienti.
 
Innanzitutto, ci rivolgiamo a coloro che hanno semplicemente bisogno di un conto Monese gratuito e pienamente operativo, che offra tutte le funzionalità essenziali che ci si aspetterebbe da un conto bancario standard.

Alcuni dei nostri clienti, tuttavia, sono più attivi di altri, ed è per questo che il nostro piano Plus a tariffa fissa è spesso una scelta migliore, offrendo commissioni contenute per cambi di valuta e ricariche via contanti.

 
<h3>Un piano illimitato è pronto per il lancio</h3>
Adesso stiamo introducendo il piano Premium illimitato! Progettato pensando ai clienti Monese più esigenti, stiamo offrendo loro questa fantastica opportunità di godere della rimozione di tutte le spese di transazione di tutti i tipi, offrendo un'esperienza bancaria mobile davvero eccezionale e senza fronzoli. Per un canone mensile fisso e trasparente, siamo orgogliosi di offrire Monese Premium - che riduce il costo di un servizio bancario completamente privo di limiti. Un sistema bancario migliore non esiste!

 
<h3>Una tariffa fissa che è semplice ed equa</h3>
La tariffa fissa di £/€ 14,95 al mese consentirà di usufruire di un servizio bancario veramente illimitato, offrendoti tutti i prelievi bancomat che desideri. Potrai anche godere di cambio di valuta estera al tasso di cambio, ricariche in contanti gratuite e ricariche di carte istantanee gratuite. Avrai anche un secondo conto (del Regno Unito o Euro IBAN, a seconda del tuo primo conto) e carta a costo zero.
<figure><img src="{asset:3580:url}"></figure>
<h3>Risparmia con ogni transazione </h3>
Possiamo tranquillamente raccomandare Monese Premium come la migliore soluzione bancaria personale per chi viaggia spesso, sia per lavoro che per piacere. Se viaggi per 3 mesi in tutto il mondo o trascorri due settimane in vacanza con la famiglia, non hai bisogno di preoccuparti delle restrizioni sui prelievi o delle commissioni sui tassi di cambio. E' tutto incluso nel costo mensile per un'esperienza bancaria davvero illimitata.
Rispetto al nostro piano Starterpuoi aspettarti di ottenere notevoli risparmi sulle ricariche di contanti (£10 su una ricarica presso un Ufficio Postale di £500). Puoi anche aspettarti di accumulare risparmi significativi se fai regolarmente trasferimenti di denaro internazionali - questi potrebbero essere potenzialmente enormi risparmi rispetto a molte banche tradizionali.
 
<h3>Nessuna vincolo, nessuna commissione nascosta</h3>
Monese Premium non ha vincoli, se non lo usi per un mese intero (e non ne hai soldi in esso), non ti verrà nemmeno addebitato il canone mensile e non ci sono sanzioni. Puoi sempre eseguire il downgrade del piano in qualsiasi momento, senza dover sottoscrivere il Piano per un periodo minimo.
Nel piano Monese Premium, crediamo di offrire qualcosa di veramente impareggiabile, che sostiene i nostri ideali principali e la nostra dedizione a fornire il miglior servizio ai prezzi più bassi possibili. Indipendentemente dal piano tariffario in cui ti trovi, presenteremo sempre i nostri costi di servizio in modo completamente trasparente ed etico - e questa ultima aggiunta non fa eccezione. Per confrontare tutti i nostri piani, tu puoi dare un'occhiata alla pagina dei prezzi <a href="http://monese.com/pricing">qui</a>.
</h3>

Premium Blog Header 01

Monese card green ball character with black top hat 

Blog post > Introducing the new unlimited Monese Premium plan

Ti presentiamo il nuovo piano Premium illimitato di Monese

With the sun shining without interruption across much of Europe, many of our holiday plans are now in full swing.

Being a financial service, we’re probably not the best go-to source for general travel advice, at least in terms of recommending destinations (although we’re confident enough in extolling the virtues of wearing lots of sunscreen).

Wherever you choose to holiday this year however, we’re happy to offer you a few tips on how to use your card while travelling abroad.

<div data-comp="signup"></div>

### Pay in the local currency

First off, we recommend paying in the local currency whenever possible. Holidaymakers collectively and unknowingly amass millions of pounds in unnecessary fees when paying by card due to something called [‘dynamic currency conversion’ (DCC)](https://en.wikipedia.org/wiki/Dynamic_currency_conversion "Wikipedia"). These are alternative exchange rates offered by firms handling transactions in anything other than the local currency. 

In real terms, a round of drinks at a beach bar could be costing you [up to 18% more](https://www.moneysavingexpert.com/team-blog/2016/07/the-worst-paying-in-pounds-abroad-rip-off-ive-seen-where-160-of-cash-costs-190/ "Money saving expert: The worst ‘paying in pounds abroad’ rip-off I’ve seen – where £160 of cash costs £190"). This applies to both card payments and ATM withdrawals.

![monese dcc](//images.ctfassets.net/96dxy75w1gjr/1RZxDfWzNRVGMCp0O99tl7/1ed98080e8caf5395020ea7461b721f6/monese_dcc.jpg)

Choosing to pay in the local currency means your home bank handles the currency conversion - which means it will be far more closely aligned to the ‘true’ currency conversion rate, therefore making it far cheaper in most cases. This is especially true when managing your money with Monese, where you access our wholesale currency exchange rate and low fees.

### Lock your card 

Another good idea, specific to the use of your Monese card, is to keep your card locked whenever you’re not using it. Locking your card is an easy-to-use security feature accessible within the Monese app. One thing to remember, however, is that you will need data connectivity on your phone in order to unlock. With this in mind, it’s also a good idea to keep your phone charged.

Locking your card is also the first thing you should do if you misplace your card. That way, if someone tries to illicitly use it, they won’t be able to complete any transactions and the app will immediately let you know about any unsuccessful attempts.

### Carry a spare card

While it’s generally a good recommendation to travel light financially, you may also want to consider packing another card. As a Monese user, we can quickly provide you with the means to do this. By opening a free secondary Euro IBAN account (or UK current account if you already have the Euro IBAN account) you can order a Euro card as back-up, and you’ll be able to transfer funds to it from your primarily Monese account in-app, instantly. 

![monese-cards](//images.ctfassets.net/96dxy75w1gjr/6dQ8xGwW0xi9EfXjhia9j6/371660c7fd2cb609dbea0e15ed92b4a3/monese-cards.jpg)

When you’re having a good time abroad, money concerns should be the least of your worries. That’s why it’s a good idea to do a little forward planning and have a few contingencies in place - to mitigate risk and unnecessary over-spending. You’ll always be able to check the Monese app which provides an overview about any fees you’ve incurred on each transaction.

And remember, you can always see a full outline of our rates and charges relating to each of our three pricing tiers [here](https://monese.com/pricing "Our pricing"). Now go enjoy your well-earned travel break...

Wherever you choose to holiday this year, here are a few tips on how to use your card while travelling abroad.



Monese's quick tip travel guide

moneseholidaytips 50390c38ed0094a386d62c09f1033516

Airplane travel houses bags river greenery trees

Blog post > Monese's quick tip travel guide

Wherever you choose to holiday this year, we’re happy to offer you a few tips on how to use your card while travelling abroad.

Wherever you choose to holiday this year, here are a few tips on how to use your card while travelling abroad.

We’re thrilled to announce that over 500,000 people have now signed up to Monese! This is a huge milestone in our quest to provide next-generation financial services to the world’s ‘unstoppables’, those whose ambitions take them around the world for work.

<div data-comp="signup"></div>

To give you a bit of perspective, 500,000 is more than:

- 5 times the capacity of London’s Wembley Stadium
- the entire population of the country of Malta
- all of last year’s take-offs and landings at Frankfurt Airport

To mark the occasion, we thought we’d share some insight into how Monesers from across 31 different countries use their accounts...

![Salary Deposits Blog](//images.ctfassets.net/96dxy75w1gjr/4E0arLj7BLYlTSonIAhtEN/27e62f88678f61cba73667b7fcda4c69/Salary_deposits_blog.png)

![Top Mobile](//images.ctfassets.net/96dxy75w1gjr/QCVWEStS34rtuOu5ryHsJ/f465aa2b3d3de080dfa23af8556885ac/top_mobile_180726_160923.png)

![Favourite Supermarket Blog](//images.ctfassets.net/96dxy75w1gjr/1mhWuNarSwvD6qOWxQwBIj/e8ade96a7176ac632727126d42242629/Favourite_supermarket_blog.png)

![Average Countries Blog](//images.ctfassets.net/96dxy75w1gjr/7L9MgwUcbox1iKaRcC5P7z/1b1f66140d317bb34057986f9c3269b7/Average_countries_blog.png)

![Top Country Referrals Blog](//images.ctfassets.net/96dxy75w1gjr/1ehpyStUQtpmLzHjSFA9KU/979edc07f73ecf19aede552836ef678e/Top_country_referrals_blog.png)

![Direct Debits Blog](//images.ctfassets.net/96dxy75w1gjr/6D4o3iBCTT2wxcsiiMey4A/e15b2d55694393dbab58b953ecba64ef/Direct_debits_blog.png)

![Top Phone Blog](//images.ctfassets.net/96dxy75w1gjr/4CwCDOf7zdNOigU81sXkxz/fa461215072eb058fbef6b7e0ae83793/Top_phone_blog.png)

Exceeding 500,000 sign-ups is a feat we’re really proud of - and with this momentous milestone now disappearing rapidly into the rear-view mirror, now seems like a good time to say a great big Monese thank you to all of our customers.

Thank you for your glowing reviews. Thank you for the invaluable user feedback. Thank you for mamaging your money with us - and being the bedrock of everything we do. We couldn’t have done it without each and every one of you lovely Monesers. You’re one in (half) a million.

We’re thrilled to announce a huge new milestone: over 500,000 people have now signed up to Monese!

We’ve hit half a million sign-ups!

Half Million Signups

500 000 Monese ball colourful characters number sign ups celebration 

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Pubblicato da Mihnea