Monese 'Stay Cool' Prize Draw

Terms and Conditions

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These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

Entry instructions are deemed to form part of the terms and conditions and by participating all entrants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.


1. Promoter

The promoter is Monese Ltd (“Monese”, firm reference 900188), with registered offices at 5th Floor, 50 Finsbury Square, London, EC2A 1HD. Monese is a registered agent of PrePay Technologies Limited (firm reference 900010) which is an electronic money institution authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments.

2. Eligibility

This competition is open to residents of the European Economic Area who are aged 18 years or over and hold Monese Personal Accounts.

Employees of Monese, their families, agents or anyone professionally connected with the administration of the promotion are excluded from entry.

Monese reserves the right to verify the eligibility of all entrants and to disqualify any entrant where there are reasonable grounds to believe the entrant has breached any of these Terms and Conditions.

3. Applicability

By entering the promotion, all entrants agree to be bound by these Terms and Conditions, as well as the Monese Personal Account Terms and Conditions. All entry instructions form part of these Terms and Conditions.

4. Promotional period

This promotional sign up period will run from 25 July 2019 and closes at 23:59pm UK time on 31 July 2019.

Entries will only be included in the prize draw if the entrant has fulfilled the entry requirements mentioned in Clause 6.

5. Amendment and termination

Owing to exceptional circumstances outside the reasonable control of the promoter and only where circumstances make it unavoidable, the promoter reserves the right to amend, alter or terminate this promotion at any time but will always endeavour to minimise the effect on the entrants.

6. Entry requirements

Entry into the prize draw is automatic and based on the entrant's completion of all of the following:

1. Make a transfer from their Monese account to another Monese account holder of a minimum amount of £/€ 1.01 using the reference “STAYCOOL” before 23:59pm UK time on 31 July 2019.

2. The entrant's Monese personal account must be open at the time of the prize draw (see clause 8: selection process).

There is no entry fee or purchase required to enter this draw.

7. Limits

The entrant's draw entry will be valid if they have fulfilled the above entry requirements. All entrants are limited to one entry per person. Entrants can only win once, and will be automatically removed from the remaining draws.

8. Selection process

Winners will be drawn through a random machine operated selection process from all valid entries successfully received by 23:59pm UK time on 31 July 2019. There are seven (7) prizes available, therefore 7 Winners will be randomly drawn. Once a Winner has been selected, they will no longer be valid entrants in the promotion and will be removed from remaining draws.

9. Invalid entries

The promoter takes no responsibility for any entry that is lost, delayed, misdirected, corrupted or incomplete or which cannot be delivered for any technical, delivery or other reason.

10. Minimum entries

There must be a minimum of 50 entries in order for the promotion to be valid. In the event that the total number of entries received does not meet the minimum required threshold by reason of insufficient entries, all prizes will be withdrawn and the promotion terminated.

11. Announcement of winners

The Winners will be notified by email by 1 September 2019 (see clause 14 for more details). Once Winners are notified, they must contact Monese via support@monese.com to claim their prize. In the event a claim for a prize as defined in these Terms and Conditions is not received by the Promoter within 7 calendar days of such prize notification, the Promoter reserves the right to withdraw the prize entitlement and award the prize to a reserve entry selected at the same time as the first Winner.

12. Prizes

There are 7 prizes to be won, each holding a value of 250 Pounds Sterling (or equivalent in Euros). Entrants can only win a maximum of once (250 Pounds Sterling or the equivalent in Euros).

13. Winner(s) Publicity

Monese will request and where applicable obtain the Winners' consent in writing to use their names and countries of residence submitted as entry to the prize draw for the purposes of announcing the Winners and related promotional purposes.

14. Disclaimer

Insofar as permitted by law, Monese, its agents or distributors will not in any circumstances be responsible or liable to compensate the winners or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize.

15.Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any claims and/or disputes arising out or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of English Courts.

16. Final decision

The Promoter’s decision is final in all matters relating to this promotion.