Terms & Conditions

Weekly chance to win £250 groceries vouchers prize draw (the "Prize Draw")

  1. The promoter of this Prize Draw is Monese Limited ("Monese")

  2. This Prize Draw is open to UK residents over 18 years old with an open Monese personal account (a "Monese Account"). Employees and agents of Monese or any of its subsidiary or affiliated companies and their immediate families and members of their households, and anyone otherwise connected with operation or fulfilment of the Prize Draw are not eligible to take part. If the winner is found to be ineligible, Monese reserves the right to award the prize to another participant and to require the return of any prize already awarded.

  3. The Prize Draw commences at 00:00:01 on 5th of June 2023 and closes at 23:59:59 on 2nd of July 2023 (the "Prize Draw Period").

  4. To opt-in for the Prize Draw:

  • Existing customers must enter the promo code “JUNEGROCERIES” on the Monese app
  • New customers must enter the promo code “JUNEGROCERIES” after completing the sign-up process and activating their account.
  1. Entering the promo code “JUNEGROCERIES” will give customers 1 entry for each week remaining during the competition period, from the date they have successfully entered the promo code.

  2. Each week, customers that have successfully entered the Promo code "JUNEGROCERIES" will earn one entry for every 5 card transactions they make on their Monese account, up to a maximum of 100 entries per week, per customer. For example:

    6.1. Complete at least 5 card transactions on your Monese Account during the Prize Draw Period (1 further entry, on top of the entry earned at point 5 above)

    6.2. Complete a total of 10+ card transactions on your Monese Account during the Prize Draw Period (1 further entry, on top of the entry earned at 6.1 above)

    6.3. Complete a total of 15+ card transactions on your Monese Account during the Prize Draw Period (1 further entry, on top of the entry earned at 6.2 above)

    6.4. The same can be repeated up to a maximum of 100 entries per week, per user.

  3. A card transaction is defined as the purchase of products or services using a Monese physical or virtual card. Transfers of money and transactions from one Monese Account to another Monese Account will not be eligible for this Prize Draw.

  4. One winner will be selected at random from all eligible entries after each week during the Prize Draw Period. Meaning one winner will be selected on 12th of June 2023, 19th of June 2023, 26th of June 2023 & 3rd of July.

  5. One prize is available per full week (Monday-Sunday) during the Prize Draw Period. The prize is £250 in vouchers to be used at one of the following UK retailers within one year from the date of issue to the winner: Tesco (Ts&Cs), Asda (Ts&Cs), Morrisons (Ts&Cs), Sainsbury’s (Ts&Cs), Waitrose (Ts&Cs), Iceland (Ts&Cs). There’s no cash alternative in whole or part. The prize is as stated and is non-exchangeable and non-transferable. By participating in the Prize Draw, customers agree that the prize is awarded on an "as is" basis, and that neither Monese nor any of its subsidiary or affiliated companies, make any representations or warranties of any nature with respect to the prize. The prize is subject to the terms and conditions of the applicable UK retailer that is chosen by the winner, which can be found at the retailer's website. The winner is responsible for paying all associated costs that are not specifically stated in these terms and conditions, including (where applicable) travel costs to stores to use the vouchers. The winner is also personally responsible for any personal or incidental expenses and any VAT, national and/or local tax liabilities incurred in claiming or using the prize.

  6. Each winner will be informed by email or phone (to the contact details associated with their Monese Account) within 14 days of the selection. The winner must respond within 14 days to claim their prize, including notifying Monese of the relevant retailer at which they wish to use the vouchers [and the preferred postal address for delivery of the vouchers]. If the winner does not respond with the relevant information within these timeframes, Monese reserves the right to conduct a further random draw to award the prize to another participant. The £250 prize in retailer vouchers will be sent to the winner within 14 days of the winner's response, by email or post.

  7. Monese bears no responsibility if the winner does not receive the email or phone call due to their email address or phone number registered with Monese not being up-to-date. Under Monese's main customer terms and conditions, it is a customer’s responsibility to update their contact details in the Monese app.

  8. In the event that, for reasons beyond Monese’s reasonable control and not related to the winner, Monese is unable to award the prize as described in these terms and conditions, Monese reserves the right to award a prize of a similar nature and an equivalent value, or at its sole discretion, the cash value of the prize.

  9. The provision of the prizes does not imply endorsement by Monese of the relevant UK retailer that is chosen by the winner, or any other third parties concerned in any way with the Prize Draw. Any complaints or queries relating to the use of the prize should be directed to the relevant UK retailer.

  10. Monese will process participants' personal information to the extent necessary in order to conduct the Prize Draw, including for the prize to be delivered to the winner, in accordance with its privacy policy at https://monese.com/gb/en/privacy. Details of the winner (surname and county) will be made available to participants and the public on request by sending an email to support@monese.com no later than three months after the end of the Prize Draw Period.

  11. Monese reserves the right to change these terms or end the Prize Draw at any time if it believes the Prize Draw is not capable of being conducted as specified within these terms and conditions or in the event of a virus, a computer bug or unauthorized human intervention or any other cause that is beyond the reasonable control of Monese.

  12. For any questions about this Prize Draw, contact Customer Support through your Monese app or via email at support@monese.com.

  13. These terms and conditions are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to hear any dispute or claim arising in association with the Prize Draw or these terms and conditions.