Need help?

Here’s what to do

Have a question?

Our FAQs are filled with tons of answers to common questions. For a speedy solution, this is the best place to start!

UNI Help Overview > Have question

Get in-app support

Did you know you can talk to us straight from your app? Just tap on the top left-hand icon in your app then ‘Get help’. If you can’t find the answer you’re looking for, it’s easy to start an in-app chat with us.

UNI Help overview > Get in-app support

Our service status

For the most up-to-date information on the functionality of our service, our service status will keep you in the know.

UNI Help Overview > Our service status

Use your app in your language

Talk to our multilingual Support team and use your app in 14 languages: English, French, German, Brazilian Portuguese, European Portuguese, Bulgarian, Italian, Spanish, Romanian, Polish, Czech, Turkish, Estonian and Lithuanian.

UNI Help Overview > Talk to us in your language

Contact us

If you have any questions, find out all the ways you can get in touch with our Support team.

UNI Help Overview > Contact us