Get in touch with us

Our friendly Customer Support team is standing by

Have a question?

Check out our FAQ section for tons of answers to some of our most common customer questions. It’s the fastest way to get the answer you’re looking for!

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Chat from your app

Start a conversation with our friendly Customer Support team via your app. Tap on the top left-hand icon in your app then ‘Get help’. If you can’t find the answer you’re looking for, it’s easy to start an in-app chat with us!

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Drop us a line

Email us at and we’ll get back to you as soon as we can — just make sure you’re sending from the same email address you used to open your Monese account.

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