Need help?

Here’s what to do

Have a question?

Our FAQs are filled with tons of answers to common questions. For a speedy solution, this is the best place to start!

UNI Help Overview > Have question

Get in-app support

Did you know you can talk to us straight from your app? Just head to ‘More’ and tap ‘Support’. If you can’t find the answer you’re looking for, it’s easy to start an in-app chat with us.

UNI Help overview > Get in-app support

Our service status

For the most up-to-date information on the functionality of our service, our service status will keep you in the know.

UNI Help Overview > Our service status

Talk to us in your language

We support 14 languages — both in-app and among our Customer Support team: English, French, German, Brazilian Portuguese, European Portuguese, Bulgarian, Italian, Spanish, Romanian, Polish, Czech, Turkish, Estonian and Lithuanian.

UNI Help Overview > Talk to us in your language

Contact us

If you have any questions, find out all the ways you can get in touch with our Support team.

UNI Help Overview > Contact us