Need help?
Here’s what to do
Have a question?
Our FAQs are filled with tons of answers to common questions. For a speedy solution, this is the best place to start!
![UNI Help Overview > Have question](http://images.ctfassets.net/96dxy75w1gjr/6gokwOQ0Lmn9r6lDtu2yMP/270282b808c33c9335d7ee89c0d9a2f2/UNI_Have__question_.png?q=70)
Get in-app support
Did you know you can talk to us straight from your app? Just tap on the top left-hand icon in your app then ‘Get help’. If you can’t find the answer you’re looking for, it’s easy to start an in-app chat with us.
![UNI Help overview > Get in-app support](http://images.ctfassets.net/96dxy75w1gjr/1PGQAcChFc9NLd85btELLR/ed761e901a46b3b6dd566a0c72f6e921/In-app_-_Support_-_Chat.png?q=70)
Our service status
For the most up-to-date information on the functionality of our service, our service status will keep you in the know.
![UNI Help Overview > Our service status](http://images.ctfassets.net/96dxy75w1gjr/1IN0WKrBVS1CkGLBTgIbJ1/53abe1ec19ea0482eca2c345be396e37/UNI_Our_service_status.png?q=70)
Use your app in your language
Talk to our multilingual Support team and use your app in 15 languages: English, French, German, Brazilian Portuguese, European Portuguese, Bulgarian, Italian, Spanish, Romanian, Polish, Czech, Turkish, Estonian, Lithuanian and Ukrainian.
![UNI Help Overview > Talk to us in your language](http://images.ctfassets.net/96dxy75w1gjr/27gGzJhvQSXxY1GnJyJe0O/dc4af5f1998fb9593243b4696feb9bf6/UNI_Talk_to_us_in_your_language.png?q=70)
Contact us
If you have any questions, find out all the ways you can get in touch with our Support team.
![UNI Help Overview > Contact us](http://images.ctfassets.net/96dxy75w1gjr/6ssJhjNMXgQCGRRYyhiCLW/0cdf0a7b300455ca2ea96c3d9b3b2c67/UNI_Contact_us.png?q=70)