While cash may not be the most popular payment method to use right now due to the pandemic, the reality is that it still plays a big part in many people’s lives. Customers in the UK, for example, can easily top up with cash at any Post Office branch or high street shop, corner-store or off-license with the PayPoint logo. Now, we’re excited to be expanding our cash top-up feature!
We’re partnering with Paysafecash, so you can conveniently add money to your Monese account with cash at payment points all throughout your country.
We started with France, but we’ve already turned it on for more countries!
29 July update: You can now top up with your account with cash if you live in Spain, Portugal and Belgium.
You can visit Paysafecash payment points to top up your Monese account with cash if you live in one of these countries:
🇫🇷 France (nearly 12,000 payment points)
🇪🇸 Spain (16,000+)
🇵🇹 Portugal (7,000+)
🇧🇪 Belgium (1,000+)
We’ll soon be extending the service to more countries, so stay tuned!
Adding money to your Monese account with Paysafecash is easy, simple and secure. Here’s how to do it:
Step 1: Open your app, tap ‘Add money’ and find the Paysafecash option.
Step 2: Once you’ve selected this, choose the amount you want to add (if it’s your first time topping up this way, we’ll ask you to set up your Paysafecash profile — you’ll only need to do this once).
Step 3: A barcode will be created, which you can download to your phone and show at any participating Paysafecash location. The available sites will show up on your screen so you can find the one closest to you.
Step 4: Once at your chosen location, hand your barcode to the cashier to scan and pay them the amount you’d like to deposit. They’ll give you a receipt.
That’s it! Your money should be in your account within the hour.
When using Paysafecash, here are some important things to keep in mind:
We’re really excited to bring you access to these types of cash services. While we look for ways to expand and improve on this new feature, we’d love to hear your thoughts on how Monese is working for you. What new features would you like to see in the future? If anything comes to mind, get in touch on Facebook, Twitter, Instagram or drop us an email at firstname.lastname@example.org.
If you’d like to read more about how to deposit cash into your EUR account via Paysafecash, feel free to explore our Help Center. If you have any questions, our Support team is always available to help.
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